Location: Hybrid – Mix of office (3-4 days)/ Remote
Start Date: ASAP
Salary: £28-33K depending on experience
Reports to: Head of Marketplaces
Love Shopping Direct is a rapidly growing multi-channel online retailer with a sustained focus on growth. Our culture is entrepreneurial & fast paced, our vision is to be the market leader in the electrical trade sector.
We are now looking for an Amazon and Marketplaces Manager to lead our Marketplaces business unit. This is an excellent opportunity for the right candidate who possesses great people management and communications skills with experience of driving sales on Amazon and putting in place business processes and workflows. Working with an experienced Marketplaces team, you will be heavily involved in the planning and delivery of successful marketplace campaigns on Amazon, eBay and Mano Mano.
As Manager of the unit you will take ownership of the day to day operations and will plan, direct and coordinate the team and the daily activities supporting where required. Ideally the successful candidate will come from a Retailer with a strong Marketplaces presence. We aim to grow out our business and this department is crucial to our development and growth.
You will manage a growing team and report directly to the Head of Marketplaces. We’re looking for someone who knows Amazon and eBay well who can manage their own workloads and will be relatively self-sufficient and capable of looking after £3million+ of Amazon turnover and protect margins.
This is a hugely exciting opportunity which requires an individual who has the passion and drive to make it a success.
Tasks & Key Accountabilities
Day to day management of Amazon and Marketplace campaign(s) (UK & EU)
Research Marketplaces growth and communicate new opportunities to the wider business
Create New Listings on Amazon, eBay & other seller platforms
Review and provide daily and monthly reporting on KPIs
Conduct daily site walkthroughs to discover any errors or mistakes and amend accordingly, managing and resolving issues or flagging and escalating when necessary
Highlighting missed opportunities for product sales due to availability or consumer interests not being met
Managing the Amazon Product Catalogue and ensuring that all product information is optimised (titles, descriptions, keywords, bullet points, etc) to drive sales, whilst conforming to standards & regulations
Enhancing conversion through increasing listing rankings and search results
Monitor and recommend price changes on products for profit and sales against competition
Monitor active listings
Monitor competitor websites and market trends, making recommendations to improve proposition
Analyse recorded analytics to improve revenue month on month
Identifying and solving problems and coordinating with other departments
Coordinating with other teams for sales feedback, product recommendations, restocking
Monitoring product ratings, customer feedback, marketplaces metrics to ensure account health is in high standing
Keeping marketplaces up to date with accurate and relevant products and promotions
Encouraging customer reviews, so as to protect and continue to enhance the brand’s marketplace status
Working with the wider team to create strategies for clearing stock which is held in excess
Knowledge / Experience
2-3 years’ experience in managing Amazon and any of the following – Ebay, Mano Mano, Wayfair etc Seller stores in UK & EU
Minimum 3 years’ experience managing small to mid-size team
Demonstrable track record of over-achieving on both Amazon Seller Central and eBay Seller stores
Inside-out knowledge of both Amazon and eBay Seller stores